Automated call QA that audits 100% of calls — no manual listening, no blind spots. Compliance reports, agent scorecards & missed revenue flagged in minutes.
Traditional call centres are managing thousands of calls with almost zero visibility. The consequences are compounding.
Regulatory violations occur on calls. You find out after the complaint, the penalty, or the regulator's notice — not when it happens.
Agents miss upsell cues, pitch the wrong product, or don't follow scripts. Every call that ends without a conversion is money permanently lost.
Emotions like urgency, hesitation, and dissatisfaction are expressed on every call. Without AI, they go entirely undetected — until the customer churns.
Without data on every call, performance reviews are subjective. Top performers aren't identified. Underperformers don't know what to fix.
Businesses react late instead of acting early. CPluto AI changes that.
See How It Works →A recorded call becomes a compliance report, agent scorecard & missed opportunity alert — with zero human listening involved.
Phone, VoIP, dialer or CRM recording
15+ languages, speaker-separated
Intent, emotion, compliance flags
SOP, scripts & instructions cross-checked
Dashboards, alerts & scorecards
CPluto AI ingests calls from any channel — telephony systems, VoIP platforms, CRM-integrated dialers, or directly uploaded audio files. No rip-and-replace of existing infrastructure required.
Speech-to-text across 15+ Indian and international languages with speaker diarization — the system knows who said what, when. Hindi, English, Tamil, Marathi, Bengali and more.
AI agents detect customer intent, emotional signals (fear, urgency, hesitation, confidence), knowledge gaps, compliance flags, and missed sales moments — from every sentence of every call.
For BFSI: trade instructions vs. executed trades. For EV & auto dealerships: sales scripts vs. actual pitch. For BPO: agent scripts vs. actual responses. For Recruitment: JD requirements vs. screening conversation. Discrepancies flagged instantly.
CXO dashboards, compliance reports, agent scorecards, and personalised coaching recommendations — surfaced automatically. Leadership gets real-time visibility. Agents get specific, data-driven feedback.
Each capability works independently or together — configurable to your industry, team, and compliance requirements.
Define your own QA parameters, scoring criteria, and compliance checkpoints. No code. No vendor dependency. Tailored to your SOP and regulatory requirements.
Detects customer feelings — fear, urgency, confidence, hesitation — and their requested action. Act before customers churn or escalate.
Audits every call against your configured compliance checkpoints and SOPs — including key SEBI-aligned checks for broking workflows. Always audit-ready.
Uncovers hidden revenue signals buried in everyday calls — unconverted cross-sell, upsell and unmet customer demand, surfaced automatically.
AI-generated scorecards for every agent, every call. Personalised coaching recommendations without a QA team listening to recordings.
Leadership views on compliance risk, agent performance, client sentiment, and revenue pipeline. Real-time. No waiting for Monday morning reports.
The same platform — configured differently for each industry's compliance rules, language, and business outcomes.
Outcomes across deployments in BFSI, EV/Automotive, BPO, and Recruitment operations.
Tell us about your team and we'll show you exactly how CPluto AI works for your industry. No pressure — just a 30-minute walkthrough on your actual calls.
30-minute live walkthrough on your industry's calls
We audit 500 of your actual calls — free, no commitment
Tailored to your team size, industry & compliance needs
We typically respond within 2 business hours.
Thank you — we'll be in touch within 2 business hours. In the meantime, feel free to call us directly.
Call +91 8668654995We'll show you CPluto AI live on your industry's calls. No pressure — just 30 minutes.
Thank you — we'll reach out within 2 business hours to confirm your demo. In the meantime, feel free to call us directly.
📞 +91 8668654995